Draw a box around any promise on your screen, or type the claim yourself. See what happened to the people who already tried it. Two seconds. Every quote opens to its source.

Mac: private beta · Windows: available now

0:00 / 1:04

As written  ·  as lived

EXHIBIT 01 · HOW IT WORKS

Draw it. Or type it.

If the claim is on your screen, draw around it. If it is already in your head, type it. Nolemy checks both the same way.

01 · MARK THE CLAIM
“Netflix cancel anytime”
  • Draw & Check. Draw around the exact words. Nolemy reads that rectangle on your device.
  • Type & Check. Write the question in your own words.
02 · NOLEMY READS THE PUBLIC
  • Reddit14
  • Quora8
  • Hacker News7
  • Forum7
  • X6
03 · THE RECORD ANSWERS
OPERATIONAL REALITYStrong evidence

Cancel anytime promise holds: most users report easy cancellation, but a minority face post-cancellation billing errors and account access issues.

PROMISED
Netflix promises cancellation at any time with no further charges after the current billing cycle.
OBSERVED
Most users confirm straightforward cancellation, but a pattern of continued billing after cancellation and difficulty for elderly users emerges in recent reports.

The record above is published and live. The numbers are its numbers, and every quote opens at its source.

EXHIBIT 02 · THE GAP

THE INTERNET YOU’RE SHOWN

Loved by millions

Rated 4.9 stars by customers who agree with us.

Risk-free guarantee

Cancel anytime. No questions asked. We promise.

Award-winning support

Real humans, around the clock, delighted to help.

THE INTERNET THAT TALKS BACK

1%

99% of the internet is the company’s voice. Nolemy is built for the other 1%: the part that was actually there.

Uber denied my refund even though the driver confirmed the items were missing ... As an Uber Eats driver, this stuff embarrasses me so much.
RedditJun 20261 of 56 reportsView the record ↗

EXHIBIT 03 · FIELD CONDITIONS

Wherever a promise can reach you.

IN EMAIL

A $1 trial offer lands in your inbox.

Caught in Gmail
0:00 / 0:44
Claim caught

“Get 3 months of Shopify for only $1/month. Cancel anytime.”

Operational reality

Shopify’s $1 trial auto-renews to full price with no downgrade path until the promo period ends.

Promised

3 months of Shopify for $1/month to test the platform.

Actual

The promo locks you in. No way to cancel or switch plans early, then auto-renews at the regular price.

Pattern: stablePromo trapTrial extensionSetup time

I’m stuck on this $1 trial plan for 3 months and there’s literally no way to cancel or upgrade to the yearly Grow plan until the trial ends.

RedditSep 2025View source ↗
12 reportsReddit · X · FacebookModerate evidenceEvery quote linked

IN BROWSER

You read a company’s own pitch.

Caught on the company’s own page
0:00 / 0:53
Claim caught

“Same-day delivery in as fast as an hour, with reliable service and support.”

Operational reality

Instacart promises fast delivery, but outages, wrong items, and missing refunds are routine for customers and shoppers alike.

Promised

Same-day delivery in as fast as an hour, reliable service and support.

Actual

Outages, incorrect orders, unresponsive support; shoppers report dead markets and pay issues.

Told: as fast as an hour · Reality: outage + fulfillment delays, no promised resolution

Pattern: mixedOutage frequencyWrong replacementsAbsorbed tips

An Instacart customer discovered the app’s higher prices cost her nearly $100, after accidentally seeing the store’s paper receipt.

Reddit2 years agoView source ↗
32 reports23 Reddit · 5 HN · 2 X · Trustpilot · FacebookModerate evidenceEvery quote linked

IN SPREADSHEETS

A vendor swears 100% uptime.

Caught in a vendor shortlist
0:00 / 0:36
Claim caught

“100% uptime guarantee, financially backed. The world’s largest CDN / edge network.”

Operational reality

Cloudflare’s network repeatedly fails globally with 500 errors and broken logins, contradicting its 100% uptime promise.

Promised

A financially backed 100% uptime promise for the global CDN / edge network.

Actual

Multi-hour global outages, and an SLA payout so small (≈£41.67 for a major outage) the promise is effectively worthless.

Told: 100% uptime, financially backed · Reality: payouts are a trivial fraction of the loss

Pattern: stableGlobal outagesSLA payout500 errors

Cloudflare is down for 100% of the world right now. If your services depend on it, expect outages, failed logins and broken dashboards.

RedditNov 18, 2025View source ↗
RedditModerate evidenceEvery quote linked

IN CHAT

A friend says your money’s safe.

Caught in WhatsApp
0:00 / 0:43
Claim caught

“Just move your money to Coinbase. It’s instant. Withdraw anytime.”

Operational reality

Coinbase promises instant withdrawals; in reality, funds are routinely held 5 to 7 days or blocked entirely with no clear reason.

Promised

Instant cashouts: 30 minutes to 24 hours for verified accounts.

Actual

1 to 5 business day delays, region-locked withdrawals, or indefinite holds after identity verification.

Told: 30 minutes to 24 hours · Reality: 1 to 5 business days, or indefinite

Pattern: stableWithdrawal delaysRegional blocksFrozen funds

When a company holds your funds for years, repeatedly verifies your identity, confirms you can withdraw, and still does not allow you to access them…

RedditFeb 2026View source ↗
RedditModerate evidenceEvery quote linked

INFINITE USE CASES

It works wherever the claim finds you.

A subscription you pay for. A post in your feed. Even an AI’s own answer. Same gesture, same two seconds.

IN YOUR SUBSCRIPTIONS

deteriorating

YouTube Premium

YouTube Premium sells ad-free background playback; in reality, features are being stripped from the free tier and the paid promise itself keeps breaking.

IN YOUR FEED

deteriorating

HubSpot

HubSpot promises seamless growth but delivers revolving reps, bloated per-user pricing, and third-party workarounds for core features.

IN AN AI ANSWER

deteriorating

Anthropic support

Anthropic’s customer support is reported non-responsive to paying customers; banned or throttled users get ghosted while billing issues stall.

TerminalPDFKindleDiscordFigmaLinkedInEarnings callPress releaseJob listingLease agreementGroup chatChangelogApp StoreProspectusMenuSyllabusWarranty cardTicket portal

ANY TEXT · ANY APP · TWO SECONDS

EXHIBIT 04 · THE ARTIFACT

The report is the product.

Same engine. Same prompt. Same structure, whatever the verdict. If reality is good, the report says so. These are three real records from the public ledger: open any of them live.

SAME PROMPT · SAME PIPELINE · SAME STRUCTURE
ONLY THE TESTIMONY CHANGES

Verifying claim
“Uber Eats refunds missing items”
Operational Reality
Uber Eats denies refunds for missing items after multiple claims, contradicting its promise to refund incorrect or missing orders.
Reality Gap
Promised
Refunds for missing or incorrect items via app reporting
Actual
Refunds shrink or are denied after a few claims, even with driver confirmation or photo evidence
Hidden Friction
Refunds arrive as partial credits or store credit only, and after a few successful claims the account is flagged and future refunds are automatically denied regardless of evidence.
Pattern: deteriorating
Reports analyzed
56
Platforms
9
Typical shortfall
$2-3
Denials start after
1-2 claims
Raw Testimony
Contacted support uber eats. Was told I would be refunded £3.06. I let the operator Ariel know the cost of the missing item is £6.99.
Almost every time I order food and something is wrong or missing they’ll give me a refund that is $2-3 off what it should be. Like if I order a $5 item and it’s missing their service will refund me $2.
I placed a $72 order with Uber Eats, and one item was missing. I complained to them, and they simply reply with the following: "I appreciate you letting us ...
AVOID UBER!! 3 orders with incorrect and missing items and 0 refunds. Owed about £30 in refunds. Used uber for years and have spent over 2k with them over ...

THE THIRD ACT

Then leave it on the record.

A check settles your own doubt, in private, in two seconds. Publishing settles everyone’s. One tap files the report as a permanent public record, signed by your key, waiting for the next person who pauses to ask the same question you just did.

  • Signed by you

    Your own device signs the exact words of the record. Authorship is a key, and what it signs cannot be altered or forged by anyone, including Nolemy.

  • Permanent

    A fingerprinted address that outlives the thread, indexed and citable, and that cannot be edited in silence without the edit showing.

  • For the next person

    Every record you file is one the next doubter inherits. Verification stops being a private act and starts to compound.

DETERIORATING
@contour-osprey-115Filed 9 Jul 2026

Claim examined

“Uber Eats refunds missing items”

nolemy.com/r/contour-osprey-115/uber-eats-refunds-missing-itemssigned
be14 0a84 dcc7 b842verify ↗

REAL RECORDS

Messages from the people who went first.

Someone already lived the thing you are about to pay for. Strangers keep writing down what happened to them. They have nothing to sell you and no reason to agree with each other, so when they agree, it means something. Nolemy files that testimony as signed public records: permanent, public, checkable. These five are live right now.

c1a3 431d d689 848f✓ signed

“Netflix cancel anytime”

holds

Netflix makes it two clicks to cancel. I made Qualtrim easy to cancel with Patreon. Apple makes it extremely easy to cancel subscriptions. This ...

XJun 2024

50 reports · 9 platforms · strong evidence

Filed 7 Jul 2026Read the record ↗

4afa 25e7 5db4 47dd✓ signed

“Chatgpt refund”

deny or delay

I’m a student in US , during the time of my free trail for chatgpt plus I’ve made a accidental purchase to chatgpt pro which is 200$ , I’ve went to help and asked the bottom right AI bot (Fin) it’s…

OpenAI forumApr 2025

68 reports · 10 platforms · strong evidence

Filed 9 Jul 2026Read the record ↗

33d6 c81d 8c49 caa5✓ signed

“Amazone AWS SES production access”

repeatedly rejects

Hello, I was requesting production access for SES to be using with Cognito and got rejected without specific reason.

RedditMay 2026

40 reports · 5 platforms · strong evidence

Filed 10 Jul 2026Read the record ↗
Browse all records →

Verdicts and counts are quoted from the records themselves.

EXHIBIT 05 · THE RECORD

Truth has a distribution problem.

Every promise you read was written by someone with something to sell. That is not a conspiracy. It is the ordinary economics of publishing. The voice with the budget speaks first, loudest, everywhere.

Between what was promised and what happened sits a gap. Everyone who has paused before a purchase and wondered, is this actually true, was asking about that gap. The internet, as built, punishes the question.

So Nolemy runs the same process on every claim it is shown. The same search, the same extraction, the same structure. It does not know which company it is reading about. When the record is good, the mirror says so with the same plain face it wears when the record is ugly.

We believe verification should be a reflex. Two seconds, never an afternoon. A world that checks is a world that is harder to lie to.

The mirror does not argue. It reflects.

Read the full manifesto →

EXHIBIT 06 · CHAIN OF CUSTODY

Every quote links to its source.

Nolemy does not fabricate quotes. Every quote in every report links to the original thread, post, or review it came from. The headline and the short summaries around them are written from that quoted evidence, and every record says on its face that it reports testimony, not a determination of fact. Click through. Verify everything. If you find a fabricated quote, we remove it and publish a correction within one business day of confirming it.

  • Hacker News
  • X
  • Reddit
  • Trustpilot
  • YouTube Comments
  • Bluesky
  • Quora
  • Lemmy
  • Facebook
  • Niche Forums
See how a record proves itself →
What is Nolemy?

Nolemy is a menu bar app for Windows (macOS in private beta) that checks claims against what people actually report. Use Draw & Check to box anything visible on your screen. Use Type & Check when the question is already in your head. In about two seconds Nolemy returns the operational reality from Reddit, X, Hacker News, Trustpilot, and forums. Every quote links to its source.

Is Nolemy free?

Yes. The app is a free download and every published record on nolemy.com is public. A Pro tier inside the app covers heavier use.

Does Nolemy work on macOS?

Windows 10 and 11 today. The macOS build is in private beta: write to [email protected] and we will send it when your slot opens. The demo films on this page are captured on macOS.

How is Nolemy different from asking an AI chatbot?

A chatbot answers from a model’s memory and tends to average everything into something agreeable. Nolemy runs a live search of community testimony and shows you the quotes themselves, linked to their sources, with the gap between what was promised and what people report. When the evidence is thin, it says so. You are never asked to trust a paragraph you cannot verify. And a chat answer evaporates when the tab closes. A Nolemy check can be filed as a signed public record with a permanent address, waiting for the next person who pauses at the same claim.

What if the data is wrong?

Every quote links to its source. You can verify everything yourself. If you find a fabricated quote, we’ll remove it and publish a correction within one business day of confirming it. We’re only as good as our data integrity.

Why should anyone trust this?

Don’t trust us. Trust the sources. Every quote is linked, and every published record carries a signature you can verify yourself. Click the links. Read the originals. Make up your own mind.

Isn’t this biased toward negativity?

It does not have opinions. If a report is negative, it’s because the public testimony is negative. Nolemy is not a critic deciding what to think about a company. It is a window onto what people already said, and a window cannot be biased toward the street it shows you.

What it has is a direction of attention. It leads with the friction, the broken promise, the warning buried three years deep in a thread, because that is the part a marketing budget worked hardest to hide, and the exact part you paused to ask about. Holding a light to the room they locked is not the same as inventing what is inside it.

And when the testimony genuinely carries praise, the report carries it too, in the same breath, in the people’s own words. It reads the real proportion and speaks it. Hold Nolemy up to something you love. If the reality is good, the report will say so, and it will still be the public’s voice, never ours.

Only unhappy people post online. Isn’t the record distorted from the start?

That was true in 2015, when the internet was a complaints desk. You made an account because something had gone wrong, said your piece, and left. The quietly satisfied never walked through the door, so the record tilted dark.

That desk is gone. The internet is now the room the whole world already lives in. People do not arrive carrying a wound from a decade ago. They talk because talking is the point, for sport, for company, for the simple pleasure of an argument. And the instant one person stands up to accuse a company, the room answers back. A hundred quiet users who would never have written a review of their own look up and say, that was not my experience at all. The defense arrives uninvited, in the same thread, under the same roof.

This is why Nolemy does not count stars. A rating is a verdict shouted into an empty room. We read what people write, on forums and threads and under the ratings themselves: the back and forth, the place where a claim is challenged and has to survive the people who actually lived it. Truth does not sit in the rating. It lives in the argument underneath, and the argument has two sides, because the room is full.

What about something almost no one has written about?

Then that silence is the first thing worth knowing. A name the public has never tested is not a clean name. It means every account of it so far was written by the people selling it, and you are about to extend a trust that no one before you has earned or broken in the open.

Nolemy says that plainly instead of dressing thin air as a verdict. It shows you the little that exists, marks exactly how little it is, and sets it against what is known of the surrounding ground, the category, the people behind it, the shape of the promise itself. You leave knowing precisely how much weight the record can bear. Quiet is not the same as safe, and we will never let one stand in for the other.

What stops someone gaming this with fake praise or planted complaints?

The same thing that makes a crowded room hard to lie to. Manufactured words do not survive a conversation. A real account arrives with a life attached, the date, the figure, the exact sentence an agent used, the small specifics no one bothers to invent. A planted one is smooth and weightless, and it tends to sit alone, because no one rises to confirm a thing that never happened to them.

Nolemy is built to trust the specific and the lived, and to set aside the smooth. Generic praise with nothing concrete behind it reads to the engine the way an advertisement reads to you, and it is left at the door. The harder a claim is to fake, the more weight it carries. That posture is deliberate, and it is the opposite of the one a person seeding fake sentiment is counting on.

What about a company that was bad once and has genuinely fixed it?

Then the record should show the turn, and Nolemy is built to find it. A wound from 2019 and a clean account from last month are not the same evidence, and they are not weighed as if they were. Recent testimony rises. Old pain is kept, because it happened, but it is placed in time, not frozen into a permanent sentence.

This cuts both ways, which is the point. A name that was once loved and has quietly started to slip will show the slip, while the marketing still sells the old reputation. The promise on the table is always today’s promise. The only fair question is what happens to the people who believe it now, and that is the question the record is always being pulled toward.